About Mike DiGiacomo

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So far Mike DiGiacomo has created 7 blog entries.

Don’t Allow Revenue Cycle To Stall During Covid-19 Outbreak


Amidst the National COVID-19 virus outbreak, most healthcare facilities need to continue their day to day operations. Medical offices, clinics and hospitals are being stretched to their capacity and beyond. Most healthcare providers are searching for ways to continue commerce flowing, while also tending to the needs of their patients. Right now, most medical offices [...]

Don’t Allow Revenue Cycle To Stall During Covid-19 Outbreak2020-03-20T11:15:54-05:00

Pay Now! Speed Up Payments With A Simple Website Button


Adding a payment button to your website will speed up payments and make it easier for the patient! First things first, when a patient clicks the “Pay Now” option on your website, it’s going to redirect them to a payment gateway. What is a payment gateway? It is an integration that connects your website to [...]

Pay Now! Speed Up Payments With A Simple Website Button2020-02-10T14:20:29-06:00

How Recurring Payments Will Improve Revenue Cycle Management


When utilizing recurring billing, you can effectively and efficiently collect patient payments. This makes it easier to begin expansion on your practice’s services and will help streamline front-office work! A 2018 ZirMed survey revealed that 86% percent of patients who receive cost estimates said they understand their payment responsibility upfront. The same survey also revealed [...]

How Recurring Payments Will Improve Revenue Cycle Management2020-01-29T10:08:12-06:00

Should Your Business Accept American Express?


(The Answer is YES!) For some business owners, they feel like they are taking the right cost-cutting measures. Why take American Express, which charges slightly higher fees, when my customers usually have Visa or MasterCard as a backup? For example, Barry’s Burger Joint decided not to take American Express. When John pays for his dinner [...]

Should Your Business Accept American Express?2018-11-15T18:26:15-06:00

Drop The Signature?


Mastercard, Discover, American Express and Visa Ditch Signature Requirement For decades we’ve been signing our names to make purchases at the counter. But now, the sales signature could be as relevant as the 8-track tape player. As of April 2018, the four major credit card companies scrapped requiring signatures after a transaction. For Visa, this only [...]

Drop The Signature?2018-10-11T15:24:37-05:00

How Long Should A Business Keep Signed Credit Card Receipts?


How Long Should A Business Keep Signed Credit Card Receipts? There are two primary reasons to keep signed credit card receipts: Dispute chargebacks Tax purposes Customers have anywhere between 60 days and 18 months to file chargebacks on purchases, depending on the bank that issues the card. Signed receipts are supporting documentation to the bank [...]

How Long Should A Business Keep Signed Credit Card Receipts?2018-01-02T22:50:06-06:00

Credit Card Terminals & Phone Lines


Using Credit Card Terminals Over Phone Lines For many years, the most common way to process credit card transactions was through a phone line. Even though the industry was slow to adopt high-speed internet connectivity, it is now the standard. However, some businesses still haven’t elected to upgrade to the speed and reliability that IP [...]

Credit Card Terminals & Phone Lines2017-11-30T23:02:07-06:00